Contact information

Contact Us

We’d love to hear from you!

Whether you have a question about your order, need help choosing the right product, or simply want to get in touch, the Duke Woof team is here to help.

Customer Support

Email: [CUSTOMER SERVICE EMAIL]

Our customer support team will respond as soon as possible during our regular business hours.

Business Hours:
Monday – Friday
[BUSINESS HOURS]
Excluding U.S. federal holidays.

Order Support

For questions regarding an existing order, please include your order number in your message so we can assist you more quickly.

We can help with:

  • Order status
  • Shipping and tracking
  • Returns and refunds
  • Damaged or incorrect items
  • Product questions
  • General customer support

Business Information

Duke Woof
[LEGAL BUSINESS NAME, IF DIFFERENT]
[BUSINESS MAILING ADDRESS]
[CITY, STATE, ZIP CODE]
United States

Email Us

For general questions and customer support:

[CUSTOMER SERVICE EMAIL]

For privacy-related questions or requests:

[PRIVACY EMAIL — OR USE THE SAME CUSTOMER SERVICE EMAIL]

Response Time

We aim to respond to customer inquiries within [1–2 BUSINESS DAYS].

Response times may be longer during weekends, holidays, product launches, or periods of high customer service volume.

Thank you for choosing Duke Woof.

Your best friend deserves the best.